Terms and Conditions
The terms governing your use of our website and services
Terms and Conditions
These Terms and Conditions govern your access to and use of www.mehalaenergy.com and your interactions with Mehala Energy.
By using this website, you agree to these Terms and Conditions. If you do not agree, please discontinue using the website.
1. About the Website
This website provides general information about Mehala Energy’s renewable-energy services, which may include:
- Residential solar solutions
- Commercial solar solutions
- Industrial solar solutions
- Ground-mounted solar projects
- Solar pump solutions
- Wind-energy solutions
- Engineering, installation, commissioning and maintenance support
Website content is provided for general information and initial enquiry purposes.
2. No Automatic Contract
Submitting an enquiry, requesting a quotation or communicating with us does not automatically create a binding contract.
A project becomes binding only when:
- The technical and commercial scope is confirmed
- A written quotation, proposal or agreement is accepted
- Required documents are completed
- Payment terms and project conditions are agreed
- Mehala Energy provides written confirmation
3. Quotations and Proposals
Unless stated otherwise:
- Quotations remain valid only for the period mentioned in the quotation
- Prices may change due to equipment costs, taxes, duties, transportation, site conditions or regulatory changes
- Proposals are based on information available at the time of preparation
- Final pricing may depend on a technical survey, load assessment, structural assessment and site feasibility
- Additional work outside the agreed scope may be charged separately
A website enquiry or preliminary estimate should not be treated as a final project quotation.
4. Site Assessment and Customer Information
Customers are responsible for providing accurate information regarding:
- Site ownership or lawful authority
- Property and installation location
- Available land or roof area
- Structural and electrical conditions
- Electricity bills and consumption
- Existing electrical systems
- Access restrictions
- Permissions, approvals and known site hazards
Mehala Energy is not responsible for delays or additional costs caused by incorrect, incomplete or withheld information.
5. Project Performance
Solar and wind-energy performance may vary based on factors including:
- Weather and climatic conditions
- Solar irradiation or wind availability
- Shading, dust and environmental conditions
- Equipment condition and degradation
- Grid availability and voltage fluctuations
- Maintenance practices
- Site orientation and physical constraints
- Government or utility restrictions
Any generation, saving, payback or performance figure shown on the website is indicative unless expressly guaranteed in a signed project agreement.
6. Government Approvals and Subsidies
Government subsidies, incentives, net-metering approvals and utility permissions are subject to applicable schemes, eligibility requirements and authority approval.
Mehala Energy does not guarantee:
- Subsidy approval
- Subsidy amount
- Processing time
- Grid connectivity
- Net-metering approval
- Continuation of any government scheme
Specific assistance, where included, will be defined in the customer’s written agreement.
7. Payments, Cancellation and Refunds
Project payment schedules, deposits, milestone payments, cancellation charges and refund eligibility will be governed by the accepted quotation or signed agreement.
Unless otherwise agreed in writing:
- Completed work and procured customised materials may be non-refundable
- Cancellation may result in deductions for survey, design, procurement, transport, labour or administrative expenses
- Delayed payments may affect project schedules and delivery commitments
8. Product and Equipment Warranties
Equipment warranties may be provided by the respective manufacturer and remain subject to the manufacturer’s warranty conditions.
Mehala Energy’s workmanship, installation or service warranty—if applicable—will be specified in the relevant quotation or agreement.
Warranty coverage may not apply to:
- Misuse, negligence or unauthorised modifications
- Damage caused by natural disasters, fire, flooding or lightning
- Grid disturbances or abnormal voltage conditions
- Failure to perform recommended maintenance
- Repairs performed by unauthorised parties
- Normal wear and tear
9. Website Accuracy
We aim to keep website information accurate and current. However:
- Images may be illustrative
- Project photographs may represent completed or ongoing work
- Specifications and service availability may change
- Typographical or technical errors may occur
- Website content may be changed without prior notice
Please contact us to confirm current specifications, availability and commercial terms.
10. Intellectual Property
Unless otherwise stated, all website content—including text, layouts, graphics, project presentations, photographs, icons, branding and logos—is owned by or licensed to Mehala Energy.
You may not copy, reproduce, modify, publish, commercially exploit or redistribute website content without prior written permission.
11. Acceptable Use
You must not:
- Use the website for unlawful or fraudulent purposes
- Attempt unauthorised access to the website or server
- Introduce malware, viruses or harmful code
- Interfere with website security or availability
- Scrape or extract content through automated means without permission
- Misrepresent your identity or submit false information
- Infringe our rights or the rights of another party
12. Third-Party Services and Links
The website may link to external services such as WhatsApp, social-media platforms, mapping services or equipment manufacturers.
These platforms operate under their own terms and privacy policies. Mehala Energy is not responsible for third-party availability, security, content or practices.
13. Limitation of Liability
To the maximum extent permitted by law, Mehala Energy will not be liable for indirect, incidental, special or consequential losses arising from:
- Use of or inability to use the website
- Reliance on general website information
- Website interruption or technical errors
- Third-party links or services
- Unauthorised access beyond our reasonable control
Nothing in these terms excludes liability that cannot legally be excluded.
14. Indemnity
You agree to indemnify Mehala Energy against reasonable losses, claims or expenses resulting from your unlawful use of the website, violation of these terms or infringement of another party’s rights.
15. Force Majeure
Mehala Energy will not be responsible for delays caused by events beyond reasonable control, including natural disasters, severe weather, government restrictions, strikes, supply-chain disruption, transport interruption, grid issues, epidemics or other force-majeure events.
16. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of India.
Any dispute relating to the website will be subject to the jurisdiction of the competent courts located in [Insert city], Tamil Nadu, India, unless another jurisdiction is specified in a signed agreement.
17. Changes to These Terms
We may revise these Terms and Conditions periodically. Updated terms will be published on this page with a revised “Last updated” date.
Continued use of the website after an update constitutes acceptance of the revised terms.
Contact Us
For questions regarding these Terms and Conditions:
Mehala Energy:
Legal entity: Mehala Energy
Address: Mehala Energy, PRS road, Chennimalai, Erode, Tamil Nadu, India – 638051.
Email: info@mehalaenergy.com
Website: www.mehalaenergy.com
